Frequently Asked Questions
Everything you need to know about our authentic Icelandic knitwear and heritage fashion.
Are your wool products made from 100% Icelandic wool?
Yes, our sweaters and accessories are crafted from authentic Icelandic 'Lopi' wool, known for being uniquely breathable, water-repellent, and exceptionally warm.
Do you offer international shipping from Iceland?
We ship worldwide using premium carriers. Delivery times typically range from 3 to 7 business days depending on your global location and selected shipping method.
How do I care for my Icelandic wool sweater?
Icelandic wool rarely needs washing due to its natural antibacterial properties. We recommend airing it out or hand-washing in lukewarm water with mild wool soap and laying it flat to dry.
What is your return policy for fashion items?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. Since our traditional hand-knit items can have a relaxed fit, we recommend measuring a sweater you already own for comparison.
Are your products ethically sourced?
Absolutely. We work directly with local Icelandic knitters and manufacturers who prioritize animal welfare and sustainable production practices.